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Shipping

On this page, you can find information about our delivery and returns policy. Crucial, because we know how excited you are to receive your new jewellery!

 

Shipping & delivery

Parte di Me has got you covered! Because If you place an order at isabelbernard.com, Isabel will pay for the shipping costs. On top of that, she ensures that your new style items are delivered ASAP by PostNL or DHL. Please note that the delivery time heavily depends on the country where the order is to be distributed:

For orders with a delivery address in The Netherlands: if you order on a business day before 11:30 pm, it will be delivered the next day *(1)(2)

For orders with a delivery address in Belgium: if you order on a business day before 11:00 pm, it will be delivered the next day *(1)(2)

For orders with a delivery address in Germany: delivery time 1 to 3 business days *(1)(2)

The delivery time will slightly increase outside of The Netherlands, Belgium and Germany. Below you will find an overview of the delivery times:

Country Shipping costs Days Carrier
The Netherlands Free - 1 day (if ordered on a
business day before 23:30 pm)
- 1-2 days (if ordered on
weekends before 23:00)
PostNL
Belgium Free - 1 day (if ordered on a
business day before 23:00 pm)
- 1-2 days (if ordered on
weekends before 23:00)
PostNL
Germany Free 1 - 3 business days DHL
Europe Free 2 - 5 business days Varies
 

*
(1) Please note that the delivery time could differ if you order on a special (national) Dutch holiday. Bear in mind that this could delay your delivery with approx. 1-3 business days.
(2) This delivery time applies to orders for which a payment method has been used, in which the payment is made immediately. This applies to all payment methods, except bank transfer. We recommend you to have a look at check out the overview of payment methods.

Track your order

Once your package is ready to be shipped, you will receive a shipping confirmation via email. It contains information with which you can track your order, so you would know exactly when to camp out at your front door.

Import duties and taxes

All prices include 21% VAT. Shipping outside the EU will expire the Dutch VAT. This means, that If you live outside of the EU, it is possible that your order is subject to local VAT and / or (import) taxes. Unfortunately, these costs are for your own account. Due to complicated regulations and unknown tariffs, we are unable to calculate these additional costs, and, as a consequence, charge you for them in advance. When an order is not accepted, additional shipping costs, import duties and return costs are also for your own account.

 

Return policy

Although Parte di me is a firm believer of that fact that one should discover new styles every now and then, it goes without saying that, sometimes, a piece of jewellery just does not turn out to be the right fit. Therefore, It is possible to return your order within 30 days after receipt of your order. Return costs are free.

Please include the completed revocation and returning form with your return.

Also please read the extensive information about returns.

Free returns
Free shipping
EXCELLENT SERVICE